Q: How far in advance should I make a reservation?

A: We recommend making a reservation by the day before. However, same-day bookings may be possible if there is availability. Please note that preferred therapists and time slots can fill up quickly, so feel free to contact us as early as possible.

Q: How do I make a reservation?

A: Please contact us via our official LINE account. By following the form shown upon registration and providing your name, preferred date and time, therapist preference, and accommodation details, we can assist you more smoothly.

Q: Can I cancel my reservation after booking?

A: We ask that cancellations be made by the day before your reservation. Same-day cancellations may incur a cancellation fee. Please refer to the cancellation policy on our pricing page for details.

Q: What kind of massage do you provide?

A: We offer a full-body relaxation massage using oil. It is recommended for fatigue recovery, stress relief, and supporting restful sleep. The treatment is customized according to your physical condition, so please feel free to consult with your therapist regarding pressure and areas of concern.

Q: Are the therapists female?

A: Yes. All of our therapists are Japanese women aged 35 and over, offering refined, calm hospitality combined with a high level of professional skill.

Q: Can I request a specific therapist?

A: Yes, you may request a therapist. If your preferred therapist is unavailable, we may suggest an alternative. Please note that first-time and repeat appointment request fees differ. Details can be found on our pricing page.

Q: What are therapist-specific options?

A: Each therapist has her own strengths and specialties. Some may offer services such as feather-touch care or deep breath healing to promote deeper relaxation and mind-body release. Please consult directly with your therapist for details. The reception desk does not provide guidance on individual therapist options.

Q: How far do you provide outcall services?

A: We provide outcall services from Naha City to all areas across Okinawa Main Island.

Q: Is there an additional travel fee?

A: Yes, a travel fee applies depending on the area. Please refer to the pricing page for details.

Q: What payment methods are available?

A: We accept cash as well as credit cards (VISA, MasterCard, AMEX, JCB, Diners Club, and Discover), and QR code payments such as PayPay.

Please note that a flat 5% cashless support fee applies to all cashless payments.

Q: How is credit card payment processed?

A: If you wish to pay by credit card, the therapist will process the payment on-site at the time of service.

Q: Can I pay in U.S. dollars when paying cash?

A: Yes, U.S. dollars are accepted. When paying in dollars, a handling fee of 5 yen per dollar will be added on top of the exchange rate of the day. Thank you for your understanding.

Q: Can I use the service at my private residence, not only at hotels?

A: Yes. Our service is available at private residences (subject to prior consultation), hotels, villas, and other spaces where you can fully relax.

Please note that certain facilities, such as love hotels and saunas, are not eligible.

Q: Do I need to prepare a shower or towels?

A: As this is an oil-based massage, we recommend an environment where you can shower before and after the session.

All necessary items such as sheets, towels, and oils will be brought by the therapist.

You only need to prepare yourself to relax and enjoy the experience.

Q: What should I wear during the treatment?

A: As this is an oil massage, clothing is not worn during the session.

The therapist will provide disposable paper shorts for your comfort and modesty.

Q: If I plan to use the service at home, do I need to prepare anything?

A: No special preparation is required.

The therapist will bring all necessary items, including sheets, towels, and oils.

We simply ask that you prepare a calm and comfortable space to relax.

Q: Is it okay if I fall asleep during the treatment?

A: Of course. Many of our guests fall into a deep, restful sleep as they relax during the session.

Q: I’m concerned about whether the oils will suit my skin.

A: We use plant-based oils that are close to organic standards and gentle on sensitive skin.

If you have any concerns, please feel free to consult us in advance.

Q: What kind of therapist will visit me?

A: At flow, we work exclusively with mature Japanese female therapists who embody calmness, elegance, and professionalism.

They are highly experienced, technically skilled, and attentive in both care and communication, allowing even first-time guests to feel at ease.

We offer a gentle, restorative experience to unwind both body and mind during Okinawa’s quiet evenings.

Q: Do you provide any sexual services?

A: No. We do not provide any sexual services whatsoever.

Any inquiries of such nature will not be entertained and may result in immediate blocking.

Thank you for your understanding.